Refund & Return Policy

Return Policy - Exchange/Return

At, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we offer a hassle-free return and exchange policy, subject to the terms and conditions outlined below.

Non-Return/Refund Claims:

  • Due to the nature of our products being shipped from abroad, we regret to inform you that we cannot accept returns or exchanges if you change your mind or are dissatisfied with the smell, texture, color, design, or size of the product.

Valid Reasons for Return:

You may request a return or exchange under the following circumstances:

  1. The delivered product is damaged (physically worn-out or broken) or defective (unable to switch on).
  2. The delivered product is incomplete, with missing items or accessories.
  3. The delivered product is incorrect (wrong product/size/color, fake item, or expired).
  4. The delivered product does not match the product description or picture.

Conditions for Returns:

To qualify for a return or exchange, the following conditions must be met:

  1. The product must be unused, unworn, unwashed, and free from any flaws.
  2. The product must include all original tags, user manuals, warranty cards, freebies, invoice, and accessories.
  3. The product must be returned in its original and undamaged manufacturer's packaging/box. If the product was delivered in GiftyRifty packaging/box, the same packaging/box should be used for return. Please refrain from putting tape or stickers directly on the manufacturer's packaging/box.

Note: Failure to meet the above requirements may result in rejection of the refund request.

Refund Process:

  • Upon receipt of your complaint within 48 hours of receiving the product, and subsequent validation of the issue, we will process your refund within 7 working days.
  • Refunds will be issued via the original payment method used for the purchase.

For any further inquiries or to initiate a return or exchange, please contact us at

Contact within 48 hours of receiving the product, and be sure to include your invoice number.

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